As Ayşe Hanım Konağı Hotel, we show maximum sensitivity to the security of your personal data. With this awareness, we attach great importance to the processing and preservation of all kinds of personal data belonging to all persons associated with Ayşe Hanım Konağı Hotel in accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”). With the full understanding of this responsibility, as Ayşe Hanım Konağı Hotel as defined in the KVKK, we process the personal data regarding you in the capacity of “Data Controller” in accordance with the basic principles of the KVKK and in accordance with the processing conditions of the personal data specified in Article 5 of the KVKK.
Ayşe Hanım Konağı Hotel is responsible for all kinds of personal data belonging to all persons associated with it, in accordance with the KVKK, secondary regulations (regulation, communiqué, circular) and binding Personal Data Protection Board (“Institution”). In accordance with the decisions taken and to be taken and within the limits ordered by the legislation, it collects, processes, protects and shares it in the capacity of “Data Controller” within the framework of the principles stated below.
With this “Lighting Text”, we, as Ayşe Hanım Konağı Hotel, would like to inform all related parties within the scope of our lighting obligation.
1. Information on Data Controller
Pursuant to KVKK, Denizli, Harbiye Cd. No:13, 35430 Urla/İzmir, Ayşe Hanım Konağı Hotel is the Data Controller.
2. Personal Data That May Be Collected
Ayşe Hanım Konağı Hotel information is collected for the purposes of providing you with the best service, ensuring our internal functioning and fulfilling legal obligations. The specific type of information collected will depend on the context of your interactions with Ayşe Hanım Konağı Hotel and the services you use.
The following are examples of information that may be collected:
• Identity information (such as name, TR ID / passport number);
• Contact information (such as e-mail address, postal address and telephone number);
• Payment information (including payment card numbers, billing address and bank account information);
• Demographic data (such as age, gender, country and preferred language);
• Information about your reservation, accommodation information (including arrival and departure date, goods and services purchased);
• Information necessary to fulfill your special requests and/or special stays;
• Copies of your correspondence if you contact us;
• your interests and preferences;
• Health data (information about disability, allergy information provided to us by you)
• Information collected through the use of closed-circuit television systems, card key and other security systems, and
• Information about your use and interaction with our site.
3. Methods of Collection of Personal Data
We collect this information in a variety of ways, including:
• Information You Provide to Us: If you reach us via the ‘Information and Reservation’ tab on our website, request to contact us via the “Let’s Call You” tab on the website, make a reservation at Ayşe Hanım Konağı Hotel via the “Reservation” tab on the website, or The information you transmit to us in any other way is stored. If you submit personal information belonging to another person (for example, if you make a reservation for another person), you represent that you are authorized by that person and that you allow us to use the information in accordance with this Privacy Policy. You also represent that the information you provide is correct.
• Automatic Information: We receive and store information generated by your activity and information automatically collected from your browser or mobile device when you use or interact with our website and/or use any application we may make available on our website. For example, when you access our website, we receive certain information, including your web browser, IP address, browser type, operating system, mobile network data, pages viewed and access times.
• When you actually visit our hotel, information about closed-circuit television systems, electronic key cards and other security systems may be collected.
• Information From Other Sources: We may receive information about you from other sources, such as public databases, co-marketing partners, and other third parties. Accordingly, it may contain information from your travel agency, airline, credit card and other business partners.
• Age Restrictions: Ayşe Hanım Konağı Hotel does not collect personally identifiable information from our website from anyone under the age of 18. Ayşe Hanım Konağı Hotel may collect personal data from persons under the age of 18 as part of the guest registration process, but this information is always collected with the consent of that person’s parent or guardian.
4. Purposes of Collection and Processing of Personal Data
Ayşe Hanım Konağı Hotel collects your information in order to operate effectively and provide you with the best experiences with our services. Ayşe Hanım Konağı Hotel may collect, use and disclose the information it collects for various reasons; • Making Reservations and Other Purchases: We may process information about your transactions with us and/or through our website (“transaction data”). Transaction data, completing your room reservation, providing the purchased goods and services, establishing the necessary contracts between you and the Company, sending you notifications regarding the accommodation and other related services you have purchased, showing your address in the e-archive, e-invoice we issue in accordance with our financial obligations, may be processed for the purpose of personalization, receiving feedback about your stay and keeping appropriate records of these transactions.
• Response to Requests: We may process information contained in any communications you send to us (“correspondence data”). Correspondence data may be processed for the purposes of contacting you, fulfilling your requests and keeping records.
• Internal Business Purposes: For our internal business, such as data analysis, audits, developing new products, developing the website, improving our services, identifying usage trends and visiting patterns, determining the effectiveness of our promotions and fulfilling contractual obligations.
• Purposes of Processing Health Data: Your health data, which is considered to be special quality data, that you have voluntarily submitted to us during your reservations with Ayşe Hanım Konağı Hotel, will be processed only for the purpose of providing service within the scope of your satisfaction in line with your request, and only as per KVKK 6 Protection of public health, preventive medicine and medical diagnosis, treatment and care services stipulated in Article .
• Administrative and Other Communications: Important information about our website, changes to our terms, conditions and policies, or other administrative information (eg information about your travel reservations, such as your booking confirmations).
• Marketing and Promotions: To transmit news, bulletins and promotions about products and services related to Ayşe Hanım Konağı Hotel and other products and services that we think will be of interest to you, and to carry out sweepstakes, contests or other marketing or promotional activities.
• Safety and Security: To protect your safety while visiting our hotel, and the safety of our other guests and staff.
• Our Legal Duties: To comply with legal and regulatory requirements or requests in accordance with applicable law, court order, subpoena, or other legal process.
• Additional Uses: We may also use your data in other ways as described to you when you provide your data to us.
The legal basis for the processing of your personal information consists of one or more of the following reasons: (i) your consent and/or (ii) providing the services you have requested and/or (iii) your legitimate interests and/or (iii) complied with applicable laws, regulations, court orders or to comply with other legal processes.
In this context, your personal data; It is mandatory to process the personal data of the parties to the contract due to the fact that it is directly related to the establishment or performance of a contract indicated in the second paragraph of Article 5 of the Law, the data processing is mandatory for the data controller to fulfill its legal obligation, the data subject has been made public by himself and the data subject is fundamental. Provided that it does not harm your rights and freedoms, it is processed based on legal reasons that data processing is mandatory for the legitimate interests of Ayşe Hanım Konağı Hotel.
5. To Whom and For What Purpose the Processed Personal Data Can Be Transferred
As Ayşe Hanım Konagi Hotel; In order to fulfill our legal obligations, within the scope of applicable legislation and in accordance with the conditions specified in Articles 8 and 9 of the Law, but not limited to those listed; Execution of our service and operational activities, execution of hotel management processes, establishment of our physical space security, execution of different platforms, print and digital broadcasting activities, planning and execution of our human resources, financial affairs policies and processes and for other purposes mentioned above; Ayşe Hanım Konağı Hotel officials, where necessary; With third parties we cooperate with, our performance assistants, our subcontractors, in line with our activities, with legally authorized public institutions and organizations, official authorities, within the scope of relevant legislation (authorities such as the Social Security Institution, Ministries, judicial authorities, authorized public institutions and organizations such as banks from which the institution receives service, It will be shared with private insurance companies, subcontractors from whom services are received, to lawyers, auditors, tax consultants and other third parties from whom we receive consultancy services, so that we can conduct our business processes in accordance with the law and our other legitimate interests, and use our right of defense in a possible judicial process. can be transferred within the scope of the measures.
Moreover; Although it has been processed in accordance with the provisions of the relevant law as regulated in Article 138 of the Turkish Penal Code and Article 7 of the Law, in the event that the reasons requiring its processing disappear, personal data will be deleted by Ayşe Hanım Konağı Hotel, on its own decision or upon the request of the personal data owner. is destroyed or anonymized.
6. Rights of Personal Data Owner Enumerated in Article 11 of KVKK
As a personal data owner, we declare that you have the following rights in accordance with Article 11 of the Law:
• Learning whether your personal data is processed or not,
• If your personal data has been processed, requesting information about it,
• To learn the purpose of processing your personal data and whether your personal data is used in accordance with the purpose of processing,
• Knowing the third parties to whom your personal data is transferred, in the country or abroad,
• Requesting correction of your personal data if it is incomplete or incorrectly processed,
• Requesting the deletion or destruction of your personal data within the framework of the conditions stipulated in the relevant legislation,
• Requesting that the correction, deletion and destruction processes made in accordance with the relevant legislation be notified to the third parties to whom your personal data has been shared,
• Objecting to the emergence of a result against you by analyzing your processed personal data exclusively through automated systems,
• If you suffer damage due to unlawful processing of your personal data, requesting the compensation of the damage.
Your requests and explanations regarding your rights and the implementation of KVKK, fill out the KVKK Application Form and send a signed copy of the form to “Denizli, Harbiye Cd. No:13, 35430 Urla/İzmir” address by hand with the documents proving your identity or by other methods specified in the Law, or you can send the relevant form to [email protected] with an e-mail (KEP) address, secure electronic signature and mobile signature. You can send as
Your applications submitted to Ayşe Hanım Konağı Hotel will be answered within 30 (thirty) days from the date your request reaches Ayşe Hanım Konağı Hotel, in accordance with the second paragraph of Article 13 of the Law, depending on the nature of the request. However, if the transaction requires an additional cost, Ayşe Hanım Konağı Hotel reserves the right to charge the fee in the tariff determined by the Personal Data Protection Board. However, you can always notify Ayşe Hanım Konağı Hotel about changes and/or updates regarding your personal data via the above-mentioned communication channels.
Ayşe Hanım Konağı Hotel may update the Information Text regarding the Protection of Personal Data from time to time and provide additional information by taking into account the changes that may occur in the legislation. In this context, we request and recommend that you visit our website from time to time and carefully read the information we have prepared regarding KVKK.


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